Oral-B power brushes purchased in dental surgeries have the same limited warranty as those purchased in retail outlets.
Providing they have a receipt for their purchase, customers can return the brush within a two year period in the unlikely event of malfunction.
P&G will either rectify the problem free of charge or provide a replacement product (naturally, at no extra cost).
Moreover, the company is so confident in its products that if the customer is dissatisfied with the performance of either their Professional Care or Triumph brushes in any way, they will refund the cost of the unit within 30 days even if they’ve simply ‘changed their mind’.
Dissatisfaction based on performance is highly unlikely. Oral-B power brushes use the independently acclaimed oscillating-rotation action, to help prevent both caries and periodontal disease.
Their efficacy at removing plaque, versus a manual toothbrush, is well documented. Studies have shown the Precision Clean brush head to remove up to five times more plaque along the gum line versus a regular manual toothbrush.
Not only will it remove more plaque, but the flagship Triumph model also tackles the issue of compliance.
It doesn’t matter how good a product is if a patient fails to use it properly. Oral-B’s Triumph with SmartGuide contains a microchip in the handle that communicates usage information via a wireless remote display.
Brushing duration, thoroughness and pressure are all monitored.
With this level of performance, it’s not surprising they’re sold with a no quibble guarantee.