Top tips and advice in store for practice management teams

Simon Tucker

Simon Tucker, the host of the conference

If you’re looking to improve and enhance the management of your practice, here’s an event for you. The Practice Management Conference is an action-packed day filled with expert knowledge and insightful ideas to help you boost your practice.

Off the heels of the first conference in Manchester and with just weeks to go until the final date in Reading on Thursday 17 September, there’s still time to put the date in your diary and secure your place.

Leading the speaker bill are a plethora of industry experts including business consultant and trainer Chris Barrow, business coach and trainer Jane Lelean and compliance expert Pat Langley. Each speaker is an expert in their own field with their presentations covering the future of marketing your dental practice, how to develop a successful practice and the latest CQC changes.

Introducing your host

Consultant Simon Tucker will be hosting the conference as well as delivering his session on effective patient communication. Simon has been working in the dental industry for over 32 years and now runs ‘Profitable Conversation’, a consultancy business focused on working with dental practices to develop their team’s communication skills.

Sarah Whittall, events and marketing coordinator at Practice Plan, who will be delivering the conference, caught up with Simon to give you an insight into what to expect and why the conference is a must-attend.

SW: You’re hosting the conference in Reading – are you looking forward to it?

ST: Yes, very much so! The first conference in June was a great success with delegates leaving the day motivated with lots of new ideas to take back to their practices. I love an audience and feel privileged to be hosting this event again and to be alongside the other great speakers including Chris Barrow, Jane Lelean and Pat Langley.

SW: You are also one of the key speakers – what can delegates expect from your session?

ST: My session will focus on helping delegates understand that sales can be as easy as a good conversation. Listening and understanding is key, so I’ll be helping delegates to understand why taking the time to really listen is so important.

SW: What three things will people be able to takeaway from your session and put into practice?

ST: They will learn lots, but the top three things will be:

  1. How to listen effectively
  2. How to truly understand what patients want and not necessarily what they need; and
  3. How to feel comfortable with ‘selling’ and discussing money with their patients.

SW: Finally, why do you think the Practice Management Conference is a must-attend for anyone involved in practice management?

ST: This is a conference designed specifically to support and develop dental practice management teams and will deliver a lot of good ideas and insightful information from experienced and knowledgeable speakers who have been there and done it.

The presentations are all varied and cover the key topics that today’s dental managers need to be aware of. And, as if that’s not reason enough, delegates will also learn a lot from each other by sharing experiences, issues and best practice. There are dedicated networking sessions that feature throughout the programme, which will be truly invaluable and just as useful as the speaking sessions.


Simon Tucker will be hosting the Practice Management Conference in Reading on 17 September. For more information or to book your place, simply visit www.practiceplan.co.uk/events.

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