Eilertsen Dental Care in Inverness is a purpose-built, modern family practice owned and run by my parents, dentists Eilert and Margaret Eilertsen and myself. Our practice has built its strong reputation on first-class treatment and care programmes across the full range of dental services with a strong emphasis on prevention. I joined the practice as a dentist three years ago, and along with our highly skilled team of hygienists and nurses we work hard to deliver the best patient care possible.
As part of their care, we make our patients aware of all the options open to them and then carry out the chosen treatment in a careful and conscientious manner.
Prevention is better than cure
In order to help our patients budget for their dental care, and following our practice ethos of ‘prevention is better than cure’, we offer a choice of dental plans all of which are administered by DPAS Dental Plans. The plans are individually tailored to our practice and we spent considerable time working with DPAS to decide which benefits should be included in order to make them as flexible and beneficial to our patients as possible.
We believe our plans offer a great deal to our patients and encourage them to take care of their teeth by attending for routine dental care, including examinations and hygiene treatment. Our plan patients definitely save money and it unquestionably encourages those patients who are looking for a long-term relationship to attend regularly.
Our DPAS practice consultant, Louise Bone, was particularly helpful when it came to implementing our dental plans. She is always available when we need her and visits regularly to check how things are going. She helped us to adapt our plans when we felt it was necessary, and continues to help us develop our promotional ideas and advertising. Importantly, she has delivered clear and concise staff training that has allowed our team to fully understand the benefits of each plan, which has given them the confidence to actively promote our plans to patients.
We have always found DPAS a great company to work with. The team at head office are very approachable and helpful and our plans are proving to be a great success, helping to fuel our practice’s growth. We have used other plan providers in the past but have found DPAS to be the most patient-focused and flexible and the one that gives us the control we need to develop plans that suit our practice and the demographic of our patients.
We would certainly recommend DPAS’s services to any dentist considering dental plans for their practice or thinking about moving to a new provider. They are always forward-thinking, helpful and accommodating. With the help of DPAS it is possible to create individual and tailor-made plans that will help you retain existing patients, encourage new ones to join and allow you to really build your practice.
For more information on how you can benefit from DPAS’s flexible, comprehensive and effective dental plans, call 03456 802 820 or visit dpas.co.uk.