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Implementing dental practice theories

Nigel Jones from Practice Plan shows how following and implementing the theories on practice management can lead to a highly successful practice.

I’ve just finished one of those meetings with a practice that leaves me feeling completely enthused and energised about working with the dental profession.  

Clare, the practice manager, has just been showing me a wonderful thank you card the practice recently received from a very nervous patient who had just completed a treatment plan worth almost £10,000. Clare also told me about the patient that had brought in a bunch of flowers the previous day because he was so delighted with the care he had received.  

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