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Richard Scarborough and Michael Copeland share ways to put your practice on a sound economic setting as the new year begins. This year will certainly have given practice owners plenty to think about when it comes to finding ways to strengthen their business in 2021. The vulnerability felt by many during lockdown will undoubtedly lead…
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In the face of a worldwide recession, we talk to Richard Scarborough of Medenta Finance, to find out how it might manifest itself within the profession and how to reduce the impact. How do you think the recession will affect the dental sector? It is important to understand the wider impact first. Not all recessions…
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Richard Scarborough looks at how introducing patient finance into your practice can help you get back on your feet once you’re able to reopen your doors. Richard Scarborough (RS): What are some of the biggest lessons that practices can take from lockdown? Guy Deeming (GD): Firstly, we have to behave in an empathetic fashion and…
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Richard Scarborough talks to Ash Parmar about the number of cosmetic treatment enquiries during lockdown and whether that’s here to stay. Many practices have reported having a larger than expected number of enquiries for cosmetic treatments, such as Invisalign, during lockdown. Amidst all the news of a recession and the challenging times dentists have faced…
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Richard Scarborough speaks to Guy Deeming, owner of Queensway Orthodontics and former director for clinical practice at the British Orthodontic Society, about treating patients virtually during lockdown, why he doesn’t believe in ‘the new normal’ and why he believes the future is brighter than ever. What was your immediate reaction following the decision to close…
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Richard Scarborough asks principal dentist Martina Hodgson about her approach to running a private dental practice in the weeks since COVID-19 broke out. Martina, who runs The Dental Studio in Wakefield, discusses her current approach to patient recruitment and managing patients who are part-way through treatment such as Invisalign. She also shares why she thinks…
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Richard Scarborough looks at how practices can begin to recover from a crisis. Before focusing on the role of patient finance in bringing patients back through the door. In the midst of a crisis or disaster, it’s always important that your continuity plan contains a recovery phase. While, understandably, attention and resources will initially focus…
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Richard Scarborough explores the effects of reality TV on Millennials’ attitude towards cosmetic dentistry. With the UK experiencing a handover from Generation X to the Millennials as the largest demographic across the country, no business can afford to ignore the impact of the ‘selfie generation’ on potential income. In terms of dentistry, many believe there…
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Richard Scarborough speaks to Guy Deeming about the orthodontic contract procurement process. The wrangling over the procurement of NHS orthodontic contracts continues to throw up different challenges and issues across the country. Most recently NHS England is abandoning procurement in the Midlands for the time being. These challenges prompted the BDA in the run-up to…
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Richard Scarborough and Ash Parmar discuss what the ideal patient journey looks like and how you can create it. Providing an exceptional patient journey is paramount to running a successful dental practice. Not only will it lead to happy, satisfied patients who will remain loyal and become a source of referrals, it will help to…
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Richard Scarborough examines the reasons your patients say no to dental treatment, and how you can turn it around to increase uptake. There can be many reasons your patients may say no to recommended dental treatment. But the good news is that the majority are easily avoided. It’s a common scenario where you recommend dental treatment…
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Richard Scarborough looks at the popularity of patient finance and how dental practices can benefit from offering it. Plugging in to the spending habits of consumers can help to increase treatment uptake and grow your profits. By paying attention to changing trends in how people choose to buy goods and spend their money in shops, you can…
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Richard Scarborough explores how taking time and getting the right support when making initial investigations into moving away from the NHS can make the transition smoother. The first step in a new direction can be scary for any business, and when that step is a move away from the NHS, some trepidation is understandable. It is…
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Richard Scarborough explores the potential pitfalls that dentists make when moving away from the NHS, and the best way to avoid them. Moving away from the NHS to private practice could be one of the biggest professional decisions you ever make. Whether you are moving to wholly private or just partially, it is a significant…
