This Independent mixed practice are looking to recruit for an experienced Dental Receptionist on a full time basis.

This is a Full time role working from Monday- Friday, from 8am-5pm.

Start date : August 14th

Key Responsibilities:

• Booking in appointments
• Answering calls and ensuring all files and records are in order
• Manage busy reception desk, providing excellent front of house patient experience.
•Answer the telephone in the prescribed manner.
•Welcome all patients in a friendly, yet professional manner.
•Ensure that the appointment system is efficient and accurate.
•Collect and record patient payments.

Administration and finance

•Ensure that patient records are completed correctly before filing and store them in an efficient, tidy and secure manner.
•Ensure all patient data requirements are met where required i.e. treatment referrals, information requests.
•Encourage prompt payments and chase outstanding debts according to the practice policy.
•Liaise with dental laboratories, supply companies and other organisations as required.
•Maintain all data logs in relation to reception including postal logs, marketing logs, sundry logs etc.
•Ensure all processes & protocols are adhered to.
•Send out patient recalls.
•Compile day sheets and ensure all cards are ready for their necessary dates.
•Keep the office, reception area and waiting room clean and tidy
•Deputise for the practice manager or equivalent when required.
•Assist in organising stock supplies and control.
•Other duties as necessary for the efficient operation of the practice (perhaps including the duties and tasks of a dental nurse when required)
•Undergo training as may be required to develop your skills and abilities.
•Attend refresher and update training for medical emergencies and CPR.
•Collate daily banking and again at end of week then passing it to the practice manager in a secure and organised condition.
•Build & maintain a good rapport with both visitors and colleagues at all times.
For more information contact Jade and quote reference DEN-43257
Call us on 01332 609318
Email us at [email protected]
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