Envisage Dental TV explains how Patient Call can improve treatment uptake and efficiency in your dental practice.

The modern dental practice is offering more and more high-tech services to its patients. Wifi is now available in most practices and patients can even be sent text messages to remind them about their appointments.

However, it is likely that practice staff are still having to escort patients to their appointment themselves, or telephone reception to ask them to send the patient to the correct room. This can be very time consuming for staff. For example, if a dentist sees 10-12 patients a day, then this is more than 20 trips back and forth just to collect patients. This time could be put to better use treating patients or completing administrative tasks.

One solution to this problem is to install a patient call system, such as the one available with Envisage Dental TV. Patient Call allows dentists and other clinical staff to call patients using the TV screen in their waiting room. The clinician can call a patient directly from their treatment room PC with just a few clicks. The patient’s name, clinician’s name and even the room number if selected are then displayed instantly on the screen for the patient to see.

What are the benefits?

Dental practices who use patient call systems often see a range of benefits, including:

  • Reduced waiting times for patients – the reduced workload for both admin and clinical staff means that patients can be seen more quickly, reducing waiting times and improving patient flow
  • Clinical staff having more time with patients – as clinical staff no longer have to leave their rooms to collect and accompany patients from the waiting room, they have more time to treat and care for patients
  • Less pressure on administration staff – having the ability for clinical staff to call patients to their appointment directly reduces the workload on reception staff. This allows them to focus on providing better patient services.

Waiting room TV – educate and promote

Along with all the benefits of patient call, Envisage Dental TV is also a waiting room TV system with a library of videos that can help to educate patients on oral care and ensure they have a better understanding of the different treatments available. This means patients can be educated to become more proactive with their own oral care and having a better understanding of the treatments available can help to reduce their anxiety.

Envisage Dental TV can also be used to increase lucrative treatments and over the counter product sales. There are promotional videos in the library that will allow you to promote teeth whitening, dental implants and various other dental products. Practices can also create their own slides to let patients know their opening hours, social media pages or advise them of practice-specific special offers.

All of this information helps to keep patients entertained while they wait to be called to their appointment.


For more information about Envisage Dental TV and Patient Call, please visit: www.envisagedental.net.