Coronavirus – the view from Spain (part three)

Tony Gedge give us his update from Spain on how the coronavirus is impacting him and dental practices in Spain.

Spain is currently on lockdown, with people consequently only allowed out to go shopping or go to work.

Anthony has therefore taken the time to update Dentistry.co.uk on the current position from Spain and give his thoughts on how dental practices should deal with the coronavirus.

Cancelling appointments

Cancelling dental appointments during lockdown is an inevitably during the coronavirus.

What you mustn’t do is just cancel them and say you’ll be in touch when things get back to normal. Instead, Tony says call each patient and book them in for an appointment in the next six weeks.

‘When we open, we want our books full,’ Tony says. ‘Our cash flow is at stake here. We want to hit the ground running in six weeks time.’

Tony believes momentum is everything, it’ll take a few months once practices get back up and running before you have a positive cash flow if practices leave things.

‘Explain to patients you’re going to be incredibly busy when you’re back up and running,’ Tony continues. ‘Let’s book your appointment in now.’


Get the Coronavirus survival guide for dental practice owners by emailing [email protected].

See the last video blog on practice leadership during these times here.