How to build patient loyalty even if your practice is closed

Maintaining your relationships with your patients and keeping a level of rapport going, has never been more important for dentists.

In lieu of being able to actually see and talk to them, other kinds of non-chairside communication are going to be key to keeping that connection between you and your patients.

Tips for patients

This short video clip shows Ashley Latter giving his advice for the kinds of content to include during a weekly email to patients.

In the whole interview Ashley also gives more advice. This includes other ways you can use this time to improve your business for when normality resumes.

The interview, and a whole host of other resources for dentists during COVID-19 are available here: covid.practiceplangroup.co.uk.