Henry Schein One recently released a white paper into the current sentiment of the dental profession – learn more about the insightful observations and how dentistry really feels about the current and future state of the industry.
In a pre-launch discussion with Dentistry’s Gaby Bissett, James Harker, executive director UK & APAC, Henry Schein One International, and Ben Flewett, vice president and general manager, Henry Schein One International, get to the heart of how technology is affecting many of the changes currently being experienced, and predict some of the ways in which this is likely to develop in the coming years.
And there’s no one better qualified to comment than James and Ben, who have a wealth of experience in this arena, having developed Dentally, the leading cloud solution for dental practice management. During this conversation they provide an informed and often candid commentary – tackling topics such as staff shortages, the changing demographics of the profession and the impact of technology, head on.
Save time in practice
Ben and James empathise with dentists who may be struggling to keep pace with the sheer speed of development of AI tools. They understand the importance of human contact and contradict the notion that technology ‘depersonalises’ the dental experience.
Instead, they encourage professionals to lean into technology and develop a deeper understanding of how AI in particular can be the key to freeing up time within the practice. By replacing the more mundane front desk tasks or adopting AI note writing for example, technology can save hours of ‘wasted’ time, allowing staff to spend more quality time with patients and paradoxically deliver a more personalised patient experience as well as creating a more fulfilled workforce.
With the fast-paced progress of technology, it is little wonder that this topic is front and centre in the minds of dental professionals, and the white paper reveals a wide spectrum of opinions, from enthusiastic adopters to those with reservations about its application.
This short interview combines evidence-based statistics with personal anecdotes, making for an interesting and enlightening podcast suitable for dental professionals who find themselves on the cusp of unprecedented era of change and transformation.
Download the full white paper here.
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