As AI technology evolves at an unprecedented pace, Dr Manrina Rhode shares her practice’s journey of thoughtfully integrating artificial intelligence across clinical and administrative workflows.
At DRMR, the philosophy centres on embracing technology where it genuinely enhances patient care and practice efficiency, whilst maintaining rigorous standards of accuracy and human oversight.
Clinical applications that work
AI radiograph analysis has become invaluable at DRMR, examining X-rays at pixel level after initial human assessment. Patients particularly appreciate the technology’s ability to identify interproximal caries, reinforcing the importance of flossing and enabling early intervention with enamel lesion treatments before restorations become necessary.
Digital smile design workflows are transforming veneer protocols, whilst AI-enhanced Invisalign ClinChecks allow for rapid modifications and optimisation. However, Manrina emphasises the importance of not relying solely on automated results – the skill lies in refining and improving what the technology produces.
Administrative efficiency breakthroughs
The practice is pioneering an AI receptionist system that manages appointment bookings, follows up with new leads at any hour, and handles Google review requests – ensuring hot leads receive immediate attention when enthusiasm is highest.
Treatment plan creation has transformed from hours of coordinator time into minutes. AI software converts clinical notes into patient-friendly language free of jargon, which is then formatted into branded PDFs incorporating scans, photos, and radiographs. This creates professional presentations worthy of high-value cosmetic treatments whilst dramatically reducing administrative burden.
The evolution continues
Note-writing software initially disappointed with transcription accuracy, prompting a return to manual notes. However, ongoing trials of various platforms continue, with promising developments emerging regularly.
Join the innovation journey
Interested in learning which AI platforms work, how to implement them effectively, and avoiding costly mistakes? Contact us about Manrina’s mentorship programme at academy@drmr.co.uk to learn more.
This article is sponsored by DRMR Clinic.
