How AI has helped me to utilise the whole dental team

How AI has helped me to utilise the whole dental team

Kush (Ankush) Garg explains how diagnostic AI has helped the confidence of dental therapists and newly-qualified dentists in his practice.

As a practice owner of five years, I’ve had the chance to witness firsthand how quickly the profession is evolving, especially in the digital world.

My clinic offers general dentistry but my personal interest lies in clear aligners and cosmetic treatments. I also lean into treatment planning, delegating to younger associates and dental therapists to carry out the clinical work. As a result, good communication across the team became crucial – and that’s where Hello Pearl was really effective.

We’ve been using Hello Pearl’s software for just over a year, and I can honestly say I don’t know how we functioned without it. Historically, I’d spend ages drawing over shades to explain to patients and it’d look really tacky. With Hello Pearl, the AI handles all that instead. It colour codes findings and X-rays, allowing me to spend more time with the patient and prioritise meaningful communication over time-consuming explanations.

‘It has also really helped with communication and confidence among younger dentists and dental therapists…now they feel more empowered to make decisions’

From a patient perspective, the reaction to Hello Pearl is often shock – in a good way. The investment has set us apart from surrounding practices, with many commenting that they wish their previous practice had this kind of technology.

It’s really improved patient trust; treatment is now easy for them to understand. Alongside digital scans, it has allowed us to be a forward-thinking practice.

Empowering dental therapists and dentists

It has also really helped with communication and confidence among younger dentists and dental therapists. Previously, they might second guess what they were seeing on an X-ray, for example, and have to pop in my surgery to check with me. But now they feel more empowered to make decisions.

I’ve been practising for more than 10 years now and it’s improved my confidence too. I’ve looked back at historical X-rays and scans where I wasn’t using Hello Pearl and I can see where I might have missed something because I was too busy trying to talk to the patient. The software has allowed everything to be straightforward and easy, and has boosted everyone’s confidence. I can’t see why anyone wouldn’t use it!

Hello Pearl has definitely changed how we work and communicate for the better.

To book a live demo please visit https://say.hellopearl.uk/book-live-demo/.

This article is sponsored by Hello Pearl.

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