From leaky buckets to lasting growth: the power of the new patient funnel

This webinar will help dental professionals understand how small, measurable improvements in their patient funnel can lead to exponential practice growth.

It will demonstrate how to track and optimise key conversion points across awareness, enquiry, nurturing and treatment uptake.

David Nelkin will share proven systems and tools – including CRM automations, follow-up processes, and team training – that improve efficiency and conversion rates.

To inspire practice owners to shift focus from lead generation volume to long-term, sustainable performance through smarter conversion.

Learning outcomes

• Explain the stages of the new patient funnel and their role in practice growth
• Measure and improve conversion rates at key points – from lead capture to treatment acceptance
• Identify common leakage points and apply strategies to close them using CRM systems and team processes
• Understand how AI and automation can support follow-up, lead scoring, and patient nurturing
• Design a step-by-step action plan to achieve compound growth through better conversion, not just more leads.