From chaos to clarity: a PM’s guide to building confident, high-standard teams

This webinar will equip practice managers (PMs) with the confidence and practical tools to lead their teams.

The session will show how to lead yourself first, set clear expectations, communicate direction and build a culture where people thrive.

Learning outcomes

• Understand the foundations of confident leadership and why PMs must lead themselves first
• Communicate vision, direction and expectations clearly so the team knows the identity, purpose and story of the practice
• Build a stronger team culture by defining behaviours and reinforcing what is created or allowed
• Use high-support/high-challenge communication to improve performance and confidence across the team
• Delegate with authority, not tasks, and create simple systems that increase ownership and reduce PM overwhelm.