Alun Rees

Alun Rees

Author at Dentistry Online

Alun Rees is a dental business coach
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The difference between success and failure

Many people want success, but aren’t willing to go through the discomfort needed to achieve it, Alun Rees says. My life purpose, as a coach, is to help my clients achieve success. Our first, and most important, conversation starts with the intention of discovering exactly what success means to them. Once the destination is established, … Continued

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Clinical freedom in a time of austerity

Clinical freedom is becoming an aspiration rather than reality, Alun Rees admits. I regularly have to straddle a line between what principals need and what associates want, whilst attempting to keep both sides happy. Often this involves money and the phrase ‘clinical freedom’. Amongst the things they never teach you at dental school is that … Continued

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Whose time is it anyway? Part two

Practice cannot increase the number of hours they are open, or increase shifts, if it will result in dentists not being able to concentrate, Alun Rees says. I read that some new NHS contracts expect practices to offer appointments from 8am to 8pm, 365 days a year. That’s it then, access problem solved. It’s off … Continued

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Whose time is it anyway? Part one

Patients need to understand a clinicians time is also precious, Alun Rees argues. An exchange of emails last week brought home to me that there are some things that never go away. Perennial, potential, problems which, for a successful professional life, must be faced. The issue was one of appointments offered outside normal working hours, … Continued

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When it’s time to move on

Perhaps it’s time to walk a mile in associates’ shoes, Alun Rees suggests. My father left school at 16 and, over the next half a century, had only two employers and was never out of work. Like most of his contemporaries he sought stability and a ‘job for life’. By the time I started my … Continued

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Get involved!

Maybe it’s time to get involved and attend in meetings and talks to avoid feeling isolated, Alun Rees suggests. Recently I was idly browsing my Facebook groups and came across this posting: ‘Anyone in Glasgow fancy a meet up on Friday evening for coffee/beer? ‘Informal meeting.’ There followed several messages of ‘I’m up for it’ … Continued

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The fish rots from the head

Leadership is the root cause of any organisation’s failure, Alun Rees says. The final quarter of 2018 saw me speaking throughout the UK on ‘leadership and management’. In preparation, I examined the characteristics of both, the differences between them and where they overlap. This exercise meant that I had to take stock of some of … Continued

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Soft skills are the hardest

There are so many benefits gained for dental practices from good soft skills, Alun Rees says. ‘People don’t care how much you know until they know how much you care’ – Theodore Roosevelt. Research shows that soft skills are a far greater predictor of success in life than standard achievement tests, yet we continue to emphasise … Continued

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Silos – part two

Alun Rees explains why it’s important to get out of the practice and network with other professionals. In the first of these pieces I described the damage caused by silos within practices. In business, a silo describes how groups can become isolated. This time I examine the way isolation leads to different problems to individuals … Continued

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Silos – part one

It’s important to set regular time aside to share and deal with problems and new ideas, Alun Rees says. This is the first of two pieces on ‘silos’ and the problems that they cause in dentistry. Firstly, I will look at the micro scale; in individual practices. A silo is a structure that isolates its … Continued

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Shifting baselines

Gradual downhill changes can be dangerous for your practice. Alun Rees explains how it happens. The phrase ‘shifting baselines’ was first used to describe change in the natural world. Gradual change is slow, so significant variations are not perceived. A person in their 60s examines the changes that have occurred since their childhood and sees significantly more change … Continued

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Hares and tortoises

Hares or tortoises, who is going to help grow your dental practice, Alun Rees questions. The late Colin Hall Dexter, godfather of private dental practice, talked about ‘trinket dentistry’. During his courses he would show a picture of extensive and expensive restorative dentistry, which he had carried out – and had subsequently failed. The lesson … Continued