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This month, Chris Barrow discusses the lessons learned from Q1 and how dental business owners should be prepared for Q2. The first quarter of 2024 was all about financial analysis (hence my three-part series for Dentistry Webinars that you can still access). By the end of March, many of my clients and others across the…
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Chris Barrow discusses why fun and motivational environments are key to creating a strong team and alleviating day-to-day pressures. For the first three months of 2024 I’ve been on my quarterly workshop tour, hosting the one and only Michael Bentley presenting his ‘Reception Masterclass’ to my clients. We invite great speakers every quarter and I’m…
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Clear and present danger – Chris Barrow comments on increased financial anxiety in the dental community and explains how he plans to help. You will have recently noticed an increase in the number of conversations in dentistry expressing concern about finances, cash flow and profitability. With clients and online, I’ve been talking about key performance…
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As 2024 kicks off, Chris Barrow discusses why embracing financial planning is key for control and stability. My new year has started with many more clients than usual asking for help in understanding their finances. Not only have I received a higher-than-average number of requests to analyse business financial data, but also requests for guidance…
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This Christmas season, Chris Barrow asks which list you are going to live with for the next few weeks – one that’s half full or half empty? Half-empty Recruitment is impossible Retention is an increasing challenge Potential recruits don’t show up for interviews New recruits leave after a week and vanish Clinicians want to work…
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This month, dental business coach Chris Barrow shares his top tips for increasing the value of your dental business to maximise profit at the point of selling. A client recently asked me for a plan of action to grow their business profits by 20% per annum compound (PAC) for the next five years. Ultimately, the objective was…
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It’s time to set your personal and professional goals for 2024 – here, Chris Barrow shares the goal-setting method to create ‘life-improving’ results. I’m already deep into consideration with clients about their goals for 2024. For those offering NHS dentistry, the conversation is skewed by the end of their contract year, whereas most of everything…
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This month Chris Barrow, the Dental Business Coach, discusses the best way to respond to pay rise demands. My August correspondence saw a significant trend of clients sharing the news that either individual team members/fee-earners or delegations of such have approached with requests for pay rises to ‘deal with the cost of living crisis’. Without…
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This month the Dental Business Coach, Chris Barrow, discusses the key to breezing through the recruitment crisis. ‘Work is what horses die of. Everybody should know that.’ – Aleksandr Solzhenitsyn I commented in my own blog and newsletter a few days ago on the emerging trend of workers (if I can use that rather dated…
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The Dental Business Coach, Chris Barrow, reflects on an inspirational book, which highlights the successful impact of routine, hard work and plodding along. In a world populated by thousands of ‘self-help’ books for both personal and professional development, I’m going to share with you an unusual recommendation. One of my all-time favourite writers is Haruki…
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This month, Chris Barrow tackles the changing concerns of recently-qualified dental professionals – are practice owners prepared to address these concerns, and how can they use them to their advantage? I’m detecting a developing trend in the minds (and online conversations) of recently-qualified hygienists, therapists, and dentists (in fact, all DCPs). Things I hear a…
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There has been a lot of talk recently about both acquiring and selling struggling practices. This month, Chris Barrow separates fact from fiction surrounding corporate buyers and bargain practice acquisitions. There has been a significant change in the acquisitions market over the last couple of months. And I don’t just mean the Bupa fire sale.…
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‘Corporate doesn’t automatically mean competent’: This month Chris Barrow discusses the risks involved in recruiting managers in the current dental landscape. In a recent Align education mailshot introducing a new Gulf States podcast series that I’m hosting, I was introduced as an ‘industry veteran’. I’m not quite sure how I feel about that, although I…
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Is Chat GPT something to be alarmed by or a valuable tool for your practice? This month Chris Barrow discusses the technology breakthrough and what it means for your dental team. I’ve been having great fun with my clients during our latest workshop tour, demonstrating the simply amazing power of Chat GPT to generate automated…
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‘A third of the quarter is gone and I’m already exhausted’: Chris Barrow discusses why you shouldn’t throw in the towel and the value of perspective. January is always such a long month. Maybe it’s because we emerge from the fun and games of the Christmas and New Year period having to re-adjust to early…
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As we enter a new year, Chris Barrow reflects on the simpler times of dental practice marketing and the reality of consumer confidence in the current climate. My first full-time year as a Dental Business Coach was 1997 and, back in the day, dental practice marketing embraced: A brass plaque on the wall outside the…
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As he visits family in New York, Chris Barrow, the Dental Business Coach, discusses the notable difference between England and America’s perception of a ‘crisis’. I’m in Crestwood, an affluent commuter town just 35-minutes north from Grand Central Station, situated along the Bronx River valley. This week we are enjoying a relatively quiet time, visiting…
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‘You need to take action now’: With the current economic circumstances, the Dental Business Coach, Chris Barrow, explains why it’s necessary to revisit your cashflow forecasts for the rest of the year and into the next. I wonder whether I really need to explain how important it is right now to revisit your cashflow forecasts…
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In the doom and gloom of dental news, this month Chris Barrow provides reasons to be cheerful and asks if you’re keeping your glass half empty or half full. Six weeks off work (holiday first, then a cycling accident) was time enough to be demoralised by the news media. The thing is, I don’t normally…
