Nigel Jones

Nigel Jones

Author at Dentistry.co.uk

Nigel Jones is sales and marketing director at Practice Plan, a provider of conversion support and practice-branded dental plans. Nigel first began helping dentists convert from the NHS to private care in 1990, continuing such support throughout the majority of his 23-year career. He has added to his understanding of the healthcare market and the Government’s NHS reform programme through his involvement with the independent sector healthcare providers such as Netcare and Virgin Healthcare.
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The loyalty of rats, cats and dogs

Shifting patient’s loyalty from dentist towards brand isn’t good for ensuring continuity of care, says Nigel Jones. When I first heard the phrase ‘rats, cats and dogs’, I winced at its use. It’s a means of categorising patients in terms of their loyalty. However, throughout my career it has proved a very useful way of … Continued

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Beginning with the end vision

Nigel Jones discusses seeing value in a vision and using this as a source of focus. It’s a strange thing, but the more experienced I get, the less cynical about some things I become. I thought it was the other way around. But some things just make more sense as time goes on. Take my early encounters … Continued

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Dentistry Confidence Monitor reveals fear, fragmentation, and the future

Nigel Jones discusses the results of the Dentistry Confidence Monitor survey with a panel of professionals in a wide-ranging debate about the General Dental Council, mental health and contract reform. The 2019 Dentistry Confidence Monitor survey has again revealed deep feelings of dissatisfaction and mistrust of the levers of power among dentists. More than 400 … Continued

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Openness + pragmatism = optimism

After attending a recent Westminster Health Forum on oral health, Nigel Jones feels more optimistic about the future for NHS dentistry. The Westminster Health Forum keynote seminar in July, entitled ‘Next steps for improving oral health in England: prevention, contract reform and delivery’, had the potential to be a frustrating exercise in repetition and treading … Continued

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NHS negativity is thwarting potential in dentistry

NHS dentistry might make some feel despondent, but don’t let it ruin your passion, says Nigel Jones. I have to admit I thoroughly enjoyed this year’s British Dental Conference and Dentistry Show, for a whole host of reasons. There were the obvious opportunities for networking and also the success of our Big Questions panel debates, … Continued

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Last chance to fill in dentistry survey

There are just a few weeks left for NHS and private dentists to complete the Dentistry Confidence Monitor survey. Dentists from both sectors are being asked to share their views and experience of working within the profession. The results of the survey run by Practice Plan will provide insights and understanding into the real challenges … Continued

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‘Lack of progress in contract reform means many are questioning how long they can wait’

With a reformed contract due to be rolled out in less than 12 months, Practice Plan has been inviting NHS dentists to attend free events to hear from, and ask questions of, a panel of experts. Eddie Crouch, vice chair of the BDA’s Principal Executive Committee (PEC), was part of the panel at the first … Continued

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Asking the big questions

Nigel Jones speaks to John Milne about being ‘well-led’, fees and working collaboratively with the GDC and NHS England Complying with the Care Quality Commission (CQC) is a vital part of practice management and something practice teams are keen for more clarification on. It is clear practice teams understand the importance of meeting CQC requirements … Continued

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Political disappointments

Nigel Jones talks about his disappointment in the growing pressure and responsibility placed on clinicians in the current political climate. It’s only the start of 2019 and already the politicians are challenging my resolve to be more positive and less cynical. This year has started off with an epidemic of inane soundbites that seem to … Continued

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Shattering the NHS illusion

If change is to come, Nigel Jones believes it will have to be driven by the profession, not the Government. It was a dramatic headline that the mid-October edition of Dentistry magazine carried about the date having been set for rolling out the new contract for England. We’re told that NHS England is committed to commencing … Continued

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The power of continuity of care

The importance of continuity of care to patients should not be underestimated, Nigel Jones argues. Seeing only one family doctor cuts the risk of dying early by up to 53%, according to international analysis of 22 separate studies reported in The Times. Indeed, four fifths of the studies found that continuity of care had clear … Continued