Job Role – Salary £18k to £20k

Ensure that the Reception desk is organised in an efficient manner and patients are looked after during their visit to the practice.


·Answer the telephone in the prescribed manner.
·Welcome all patients in a friendly, yet professional manner.
·Ensure that the appointment system is efficient and accurate.
·Collect and record patient payments.

Administration and finance

·Ensure that patient records are completed correctly before filing and store them in an efficient, tidy and secure manner.
·Ensure all patient data requirements are met where required i.e. treatment referrals, information requests.
·Encourage prompt payments and chase outstanding debts according to the practice policy.
·Liaise with dental laboratories, supply companies and other organisations as required.
·Maintain all data logs in relation to reception including postal logs, marketing logs, sundry logs etc.
·Ensure all processes & protocols are adhered to.
·Send out patient recalls.
·Compile day sheets and ensure all cards are ready for their necessary dates.
·Keep the office, reception area and waiting room clean and tidy
·Deputise for the practice manager or equivalent when required.
·Assist in organising stock supplies and control.
·Other duties as necessary for the efficient operation of the practice (perhaps including the duties and tasks of a dental nurse when required)
·Undergo training as may be required to develop your skills and abilities.
·Attend refresher and update training for medical emergencies and CPR.
·Collate daily banking and again at end of week then passing it to the practice manager in a secure and organised condition.
·Build & maintain a good rapport with both visitors and colleagues at all times.
·Present yourself in a professional and smart manner. Uniform is a tunic (provided) and black trousers, black shoes, and minimal make-up/jewellery.

Referral Scheme
Is this not for you? But you know someone who would be interested? Simply refer this person to us and if we end up placing them into the role then we will reward you with an £300 of Amazon vouchers to spend on anything you wish. Terms apply.