Barry Oulton, dentist and communication expert, talks about the benefits of better understanding the way you communicate. He explains a neuro-linguistic programming model that can help you achieve this.

What you’ll hear

  • The importance of good communication
  • Examples of why it’s not what you say, it’s the way that you say it
  • Details about how being congruent is essential for great communication.

Who should listen

  • Anyone in practice who communicates with a patient
  • Hygienists who want to help patients improve their oral health
  • Dentists who want to develop good relationships with their patients
  • Team members wanting to communicate better with colleagues.
This podcast was brought to you by Practice Plan. Find out more about its Bodcast here.