Understand and improve the way you communicate with this NLP model
7 May 2019
Barry Oulton, dentist and communication expert, talks about the benefits of better understanding the way you communicate.
He explains a neuro-linguistic programming model that can help you achieve this.
What you’ll hear
The importance of good communication
Examples of why it’s not what you say, it’s the way that you say it
Details about how being congruent is essential for great communication.
Who should listen
Anyone in practice who communicates with a patient
Hygienists who want to help patients improve their oral health
Dentists who want to develop good relationships with their patients
Team members wanting to communicate better with colleagues.
This podcast was brought to you by Practice Plan.
Find out more about its Bodcast here.