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What does good dental insurance look like?
Be it motor, household or dental indemnity, insurance is seldom a joyous purchase. Spending thousands of pounds on something one…
Dentistry
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Dental treatment: when things go wrong, do what is right
Paul Lambden explains the best steps to take when an unexpected event occurs during dental treatment. It may sound obvious,…
Dentistry
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Frying pan and fire – a cautionary note on private practice
Julian Perry discusses private dentistry and why it’s important to have a proper plan in place. There’s currently a lot…
Dentistry
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How to handle patient complaints with care whilst protecting yourself
Densura take us through the best way to handle patient complaints – while protecting your practice and team at the…
Dentistry
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The importance of early notification over a complaint
Laura Blundell explains how you can help to address patient concerns when you are notified of a complaint or claim.…
Dentistry
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Dawn of a new age of indemnity
Kevin Culliney takes a look at the indemnity provisions reform and discusses what we can expect from this. Just before…
Dentistry
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Spotting oral cancer
Paul Lambden highlights the importance of early diagnosis and management of oral lesions. As an indemnity provider, there has recently…
Oral health
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The solicitor’s letter
India Beason explains the steps to take and what to remember when receiving a solicitor’s letter. There can be little…
Dentistry
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A cautionary tale for keeping dental records
Recording negative actions as well as positive in your dental records is key, says Ian Gordon. All clinicians know the…
Dentistry
Rubber dam again – dropping a file
Shivani Patel examines a case that demonstrates why using rubber dam is always in the best interests of the patient…
Endodontics
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On our best behaviour – avoiding patient complaints
Denise Tulip explains the importance of having a good attitude when seeing patients. The one thing that we can all…
Dentistry
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Unexpected complaints – a matter of opinion
Diane Bastian explains how to respond to an unexpected complaint regarding work from a previous clinician. All dentists occasionally run…
Dentistry
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The price of rushing – extracting the wrong tooth
Julie-Anne Conway explores the cost of extracting the wrong tooth and lists some simple tips to avoid it in the…
Dentistry
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The root of the problem – practising outside your scope of practice
Paul Lambden tells a story of a dentist who treated a patient outside of his scope of practice. Dr H…
Endodontics
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