Feedback

Navigating complaints, reviews and feedback with confidence

Join Lisa Bainham on Wednesday 19 March at 7pm as she explains how to navigate complaints, reviews and feedback with…

Dentistry

Harnessing patient reviews for enhanced practice management

Lisa Bainham explains how patient reviews and feedback can be utilised for enhanced dental practice management and compliance. In today’s…

Business

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How to use feedback to grow your practice

This month, Lucie Simic shares why feedback is your greatest ally in empowering your dental practice. The pursuit of excellence…

Dentistry

Automated reviews prove ‘nothing short of transformative’

Working Feedback explains how Bridge Dental Care improved its online profile and secured its financial future by quadrupling its Google…

Business

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Thrive through outstanding customer feedback

Working Feedback explains how Cheam Village Dental Studios built an exceptional team of practice employees through targeted customer feedback. Cheam…

Business

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Working Feedback: more patients, more lifetime value

Working Feedback explains how it helped practice group Remarkable Smiles expand its patient base and get more out of their…

Dentistry

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How will they respond to feedback?

This month, Jamie Morley discusses responses to feedback, including how to recognise a normal response and the steps you need…

Dentistry

Creating a culture of feedback

Creating a culture that includes open and honest feedback is essential in a dental practice, Jamie Morley says. Giving and…

Private Practice

‘Don’t take our word for it…’

Do you treasure your patient feedback? Testimonials are marketing gold dust – especially when caught on camera. Shaz Memon considers…

Private Practice

Listen and learn

Sam Brice, marketing manager at DPAS Dental Plans, explains the importance of customer feedback. For any successful business, keeping clients…

Dentistry