Articles, Oral Health

A priceless record collection and the importance of keeping good records

In this series of articles from the dento-legal experts at Dental Protection, we look at record keeping. With the team singing from the same song sheet, well-written contemporaneous records will keep a practice on track with patients. The importance of good record keeping is instilled in us from the earliest moment in training; a message

Dentistry, News

The BDA reacts to the responses over the GDC’s ARF consultation

The data shows that 97% of respondents have rejected the General Dental Council’s (GDC’s) proposed 64% annual retention fee (ARF) rise. A majority have also questioned the regulator’s justification for any fee rise, and the measures it has taken to cut costs. Over 4,000 individual respondents took part in the GDC consultation. The British Dental

Articles, Dentistry

Making sure you deliver on your promises and put the customer first

Lewis Ballard Specialist Dental Accountants explains whys it is so important to keep patients happy. We have all heard of businesses claiming to give great service and putting the customer above everything else. Yet how many actually deliver on their promises, and why does it matter anyway? Let’s, consider an average dental practice, people come

Articles, Dentistry

The do’s and don’ts of running a successful practice event

Sam Brice, marketing manager at DPAS dental plans, explains how to run a successful practice event. Following an eventful summer in the dental industry, we now enter the traditional conference season. September and October are packed full of dental events with something for everyone. The British Orthodontic Society Conference is closely followed by the BDIA

Oral Health, Wrigleys

Local charity promoting better oral health to children most in need, supported by dental school and foundation

It’s back to school time and, for some children in the UK, the good news is their term may start with better oral health. Over this summer, with sponsorship from the Wrigley Company Foundation, The Plymouth Peninsular Dental School have been giving oral care workshops to children from all over the UK. The workshops were

Articles, Dentistry

Why we need to start embracing digital technology in the dental practice

Bill Gates, former chief executive and chairman of Microsoft,  suggested: ‘We always overestimate the change that will occur in the next two years, but underestimate the change that will occur in the next 10.’ So don’t be lulled into a false sense of security. Only a few years ago the lab work received at Stephen Green Dental

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Dentistry, News

The GDC has updated its Investigating Committee guidance to improve fitness to practise processes

The General Dental Council (GDC) has confirmed that as part of on-going improvements to its fitness to practise processes it has updated its Investigating Committee (IC) Guidance Manual and Indicative Outcomes Guidance for the IC. These can be found on the GDC’s website, here and here. The updated IC guidance manual contains new guidance for pre-meeting discussions,

Articles, Dentistry

How to end your professional relationship with a patient because trust has broken down

The DDU receives many calls from practices asking how to manage aggrieved patients. Many issues can be resolved swiftly by the practice but occasionally, dental professionals say they have little choice but to end their professional relationship with a patient because trust has broken down.  Taking the decision to no longer treat a patient is

Dentistry, News

GDC pushes back its ARF deadline to ‘consider the outcomes and some broader themes that have emerged’

Instead the GDC (General Dental Council) has pushed back that decision until 30 October – an extension of nearly seven weeks over what was originally proposed. The council will still be meeting on 18 September and ‘will consider the outcomes and some broader themes that have emerged about regulation and the handling of complaints in