The opening of IDH’s new offices in Kearsley, near Manchester, is significant as a key point in the company’s development and precedes the opening of the purpose-built IDH Training Academy in 2012.
The decision to establish the company’s new HQ in a converted warehouse was very easy as chief executive Richard Smith explains: ‘Quite simply, we wanted to keep costs down. IDH is a key provider of health services to the NHS who need to know they’re getting value for money – that means spending it on great dental healthcare for patients, not on expensive office overheads.’
An innovative, high-tech helpdesk means that any of the almost 500 IDH practices across England, Scotland and Wales can simply call one number for help, advice or support from head office.
Meanwhile, the new academy for clinicians, technicians and nurses will complement the training that IDH already offers to its practice managers and field staff.
IDH is committed to preventive oral health care and as part of that initiative, has a series of mobile dental units which will be used to promote oral health and education in schools, at events and shows and even as emergency back-up in times of a practice crisis.