Practice Plan has lined up some of the best speakers to host its forthcoming events. Topics range from websites and marketing, to management and how to take control of your business, there’s something for everyone!
Emma John, the award-winning practice manager and customer service expert, will show practices how to give front desk teams the wow factor in May with a three-date tour. Emma commented: ‘There’s a huge amount of training available to all members of the dental team. However, for years those at the front desk have gone under the radar. The front desk team are the first and last impression any patient will see and hear, so it’s vital they have the skills needed to really make a positive impact.’